Legal Information

Last Updated

This Legal Information page was last updated on 22 September 2026.

Identity of the Website Operator and Its Role

The website is operated by journalrayo, a commercial entity providing a journalism production platform. This platform supports editorial planning, newsroom reports, studio coordination, camera setup, and structured workflows for news content creation and management. journalrayo acts as the service provider, facilitating professional tools and resources for journalists, newsrooms, and media professionals in the United Kingdom and beyond. The operator is responsible for maintaining the platform's functionality, ensuring compliance with applicable laws, and delivering reliable services to users engaged in content production.

Legal Form, Registration Details, Tax Identifiers, Licences and Responsible Representatives

journalrayo operates as a private limited company incorporated under the laws of England and Wales. Key registration details include the Company Registration Number 00548648 and registration in England and Wales. The company is VAT registered with VAT Number GB756299581. These identifiers are displayed to ensure transparency and compliance with the Companies Act 2006 and related regulations. No specific licences beyond standard company registration are required for this type of platform, though the operator adheres to broadcasting and media production standards where applicable. Responsible representatives include the directors and officers as filed with Companies House. Users may request further details on responsible persons through the contact route described below. This information helps users verify the legitimacy of the operator and supports due diligence requirements, including those relevant to advertising networks such as Taboola.

Registered Office and Available Contact Details

The registered office address is The Interchange, Oval Road, Camden Lock, London, NW1 7DZ, United Kingdom. This is the official address for legal correspondence and service of documents. Contact is available via email at [email protected]. In accordance with the Contact Component Policy, no telephone numbers or related elements are published. The operator maintains a dedicated Contacts page featuring a contact form for inquiries. All correspondence should be directed through these official channels to ensure proper handling and record-keeping. The registered office serves as the primary point for formal legal notices under UK law.

Purpose, Scope and Intended Audience of the Website

The primary purpose of the website is to offer a comprehensive journalism production platform tailored for professional use. It encompasses tools and resources for editorial planning, real-time newsroom reporting, studio coordination, camera and technical setup guidance, and standardised workflows to streamline news content production. The scope includes both free and subscription-based features for content creators, media organisations, and educational users. The intended audience comprises professional journalists, newsroom teams, independent producers, media students, and commercial entities involved in news and factual content creation within the United Kingdom. The platform is not intended for general consumer entertainment or non-professional use. Access is restricted to users who agree to the Terms and Conditions, ensuring the service remains focused on legitimate professional applications.

Rules for Access to and Acceptable Use of the Website

Access to the website is granted subject to compliance with these rules and the full Terms and Conditions. Users must be at least 18 years of age or have appropriate authorisation from their organisation. Acceptable use includes utilising the platform for legitimate journalism production activities such as planning stories, coordinating reports, managing studio workflows, and generating news content. Prohibited activities include any form of illegal content creation, infringement of third-party rights, spamming, hacking attempts, or use that disrupts the service for others. The operator reserves the right to suspend or terminate access for violations. Users are responsible for maintaining the confidentiality of their account credentials. The platform operates under UK data protection laws including the UK GDPR and Data Protection Act 2018, requiring users to handle any personal data processed through the platform responsibly.

Ownership and Permitted Use of Website Content, Trademarks and Other Intellectual Property

All content on the website, including text, graphics, software, workflows, templates, and documentation, is owned by journalrayo or its licensors. Trademarks, logos, and brand elements associated with the platform are protected intellectual property. Users are granted a limited, non-exclusive, non-transferable licence to access and use the platform for its intended purpose during the term of their subscription or access agreement. Reproduction, distribution, modification, or commercial exploitation of any website content beyond permitted use is strictly prohibited without prior written consent. Third-party content or tools integrated into the platform remain subject to their respective owners' rights. Users retain ownership of content they create using the platform, subject to any applicable terms regarding licensing or sharing features.

Accuracy, Availability and Proportionate Limitations of Liability

The operator endeavours to ensure the accuracy and reliability of information and tools provided on the platform. However, no warranty is given that content will be error-free, complete, or uninterrupted. The website and services are provided on an 'as is' basis. To the maximum extent permitted by law, journalrayo excludes liability for indirect, incidental, special, or consequential damages arising from use of the platform, including loss of data, business interruption, or reputational harm. Liability for direct losses is limited to the amount paid by the user for services in the preceding twelve months. This limitation does not apply to liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under UK law, such as under the Consumer Rights Act 2015 where applicable. Users are advised to maintain backups of their work and verify critical information independently.

External Links and Third-Party Content

The website may contain links to external websites or integrate third-party tools and content for enhanced functionality, such as analytics, payment processors, or supplementary resources. These links and integrations are provided for convenience only. journalrayo does not endorse, control, or assume responsibility for the content, privacy practices, or availability of any third-party sites or services. Users access external resources at their own risk and should review the relevant terms and policies of those providers. The operator is not liable for any issues arising from third-party content or links, including inaccuracies or security concerns.

Privacy Policy, Cookie Policy, Terms and Conditions, and Payment and Refund Policy

This Legal Information page should be read in conjunction with the Privacy Policy, which details how personal data is collected, used, and protected in compliance with the UK GDPR, Data Protection Act 2018, and PECR. The Cookie Policy explains the use of cookies and similar technologies, user choices for consent management, and compliance with ePrivacy rules. The Terms and Conditions govern the contractual relationship, including user obligations, service descriptions, and termination rights. The Payment and Refund Policy outlines billing, subscription terms, and any applicable refund or cancellation rights under consumer protection legislation. These documents are accessible via the website navigation and form an integral part of the legal framework. Users are encouraged to review them carefully before using the platform.

Applicable Law, Competent Courts and Consumer Dispute Rights

This Legal Information and the website are governed by the laws of England and Wales. Any disputes arising from or in connection with the website or services shall be subject to the exclusive jurisdiction of the courts of England and Wales. For consumers, additional rights under the Consumer Rights Act 2015 and other applicable legislation apply, including the right to alternative dispute resolution where available. The operator participates in relevant consumer protection schemes and encourages resolution of complaints through the contact form or designated channels before formal proceedings. Nothing in this section affects any statutory rights that cannot be waived.

Contact Route, Changes and Last Updated Date

For questions regarding this Legal Information or to report issues, please use the contact form on the Contacts page or email [email protected]. The operator may update this page from time to time to reflect changes in law, business practices, or platform features. Material changes will be notified via the website or email where appropriate. The current version is effective from the last updated date stated at the beginning of this page. Continued use of the website constitutes acceptance of the latest version.